Privacy Notice

This privacy notice sets out how Rocoil uses and protects any information that you give us or that we obtain about you from other sources.

What data we need

The personal data we collect from you includes:

• Questions, queries or feedback you provide
• Your contact details, order details and bank details (where relevant for invoicing/payment purposes)
• Information about how to process your orders

Why we need your data and why we believe that use is justified

The information you provide will be collected by Rocoil when you contact us. The personal information we collect will only be used in the ways described below to meet our legitimate business interest in servicing our customers.

Rocoil is committed to ensuring that your privacy is protected and only used in line with this privacy notice, which may be amended from time to time. The information we collect and hold on you, will be used by us and our subcontractors (as relevant) to:

• Provide you with any product or service you request
• Better understand your needs and improve our service to you
• Administrate any products or service we provide to you
• Communicate with you about our products and services, or other products and services that we believe may be of interest to you

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organisational procedures to safeguard and secure the information we collect.

Retention

We only retain your data for as long as we have a business need to do so. Your contact details are held whilst we are providing you with requested information or services.

Your rights

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances
• If you have any of these requests, get in contact with our Company Director via the contact details on this website